CUSTOMER SERVICE
Delivery and Shipping
Delivery of the ordered goods will be made after receipt of full payment, delivery in Italy will be included in the price for orders above a pre-established value, currently set at €48 (excluding VAT). For deliveries abroad, delivery is free for orders over €75, for the United Kingdom €150.
For smaller orders we reserve the right to ask for a shipping cost contribution. The free delivery and cost conditions must always be checked on the site, as they can be launched without notice.
Privacy & Security.
The data collection takes place both directly from the interested party and through transmission via fax, email, electronic support, paper support and activity on the website https://my-choppingboard.com by the interested party. The collection and processing of data have purposes strictly connected and instrumental to the management of relationships with customers and suppliers (e.g. collection of preliminary information necessary for the definition and stipulation of a contract, execution of obligations deriving from contracts, including verbal ones, concluded with the customers, checks and assessments on the progress of relationships, as well as on the risks connected to them, etc.).
The data processing takes place both manually and mainly with the aid of IT and telematic means capable of managing and transmitting the data themselves. The data is stored in both paper and electronic archives. In any case, the data will be processed with logic strictly related to the purposes indicated and with methods that guarantee the security and confidentiality of the data itself, through the adoption of suitable measures to prevent its alteration, cancellation, destruction and unauthorized access that does not comply with the purpose of the collection.
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request additions, updates or corrections. Furthermore, subjects also have the right to request the cancellation, transmission in anonymous form or blocking of the data themselves, taking into consideration point 3 of this information.
Any type of request in this sense must be addressed to:
Politecnici S.r.l.
Via dell’Artigiano, 20
37010 Costermano (VR)
Italy
Email: info@politecnici.com
Tel: +39 045 6201295
Fax: +39 045 6201877
Returns and Replacements
Returns of goods are accepted ONLY if agreed in writing with the Management. Any returns via agreed courier must be commissioned exclusively by Politecnici s.r.l. Otherwise the shipping costs will be entirely borne by the customer.
The right of withdrawal, valid for private consumers, is excluded, pursuant to art. 59 Legislative Decree 21/2014 for products made to measure or clearly personalized, such as by way of example the request for colors not present in the catalog or dimensions or shapes different from the standard ones indicated in the catalogue.
Orders
Orders will only be accepted if sent in writing (website – fax – letter – email). Any variations will be taken into consideration only if they are received in writing within 24 hours from the date and time of the original order, provided they are compatible with our production needs. ilmiotagliere.com reserves the right to ship and invoice the ordered and confirmed material even in the presence of order variations.
Payment, prices and promotions
Payment must normally be settled at the time of the order, via PayPal, bank transfer, credit card or other form of currency transmission. mycutting board. com reserves the right to charge collection costs if the payment method does not comply with our requests.
Any promotions can be revoked at any time and promotions or special prices carried out cannot be used for future sales, unless otherwise agreed in writing.
Prices may vary without notice and are not to be considered as an obligation for future supplies on the part of ilmiotagliere.com.
The valid prices are those present on the site at midnight on the day of order confirmation.
Registered orders
Ilmiotagliere.com reserves the right to deliver the orders present in the system even in the event of variations. In the event of unforeseeable events, ilmiotagliere.com will inform customers in the event of force majeure events that prevent the regular delivery of orders.
Ilmiotagliere.com is NOT responsible in any case for loss or damage to the goods by the carrier.
Update account information
Delivery and billing information is received from the site. It is the user’s responsibility to record and check the correctness of the information entered. ilmiotagliere.com does not assume responsibility for information